Your orders are processed upon validation from Monday to Friday. After meticulous quality control procedures by our logistics team, parcels are dispatched promptly, usually within 72 hours. The actual transit time will then depend on the carrier.
- Delivery Notifications
Once your order is shipped, you will receive an email or SMS at the provided email or phone number. This notification will include the tracking number (if applicable) so you can monitor your order online until it arrives at your door. You can also track your order by contacting our tracking and after-sales service at contact@xtream7shoes.com.
- Delivery Timeframes
The average delivery time is 2 to 12 business days (excluding Sundays and holidays). The delivery time varies based on the provided shipping address and the chosen delivery option.
- Option 1: Free Standard Delivery (2 to 12 business days)
- Option 2: Express Delivery (24h to 72h)
During certain periods (sales, private sales, holidays, etc.), processing times may be longer due to the volume of packages. You can track your parcel on our site or by contacting the tracking and after-sales service at contact@xtream7shoes.com.
- Shipping Method
All orders equal to or exceeding $140 can benefit from free express delivery, usually via our carrier or DHL. This means your item will be shipped the day after the order, and you will be delivered within the following 72 hours. For orders below $140, we offer standard delivery with a delivery time of 2 to 12 business days. However, to avoid any delivery delays, you can choose the Express option directly.
- Pre-order Models
For our pre-order models, additional delays may be expected.
- International Deliveries
Delivery estimates indicated on the product page may not necessarily apply to international deliveries. International delivery is calculated at the time of payment. Delivery times are indicated on the final payment page. This time is usually 2 to 15 business days. Shipping fees may apply to certain orders and are calculated during payment, once you have selected your country. Orders over $100 will be shipped by DHL Express, a service ensuring next-day delivery to most countries. Orders below $100 can be sent by Express with additional charges.
Â
FIRST IP UK LTD
128 City Road
London EC1V
UNITED KINGDOM